|
FLAT RATE SHIPPING
For standard delivery, we charge a flat shipping rate to anywhere in Canada and the United States. Flat shipping rates are:
- $7.00 to anywhere in Canada
- $9.95 to anywhere in the Continental United States
International customers outside of Canada and the Continental United States should contact us for shipping rates
DELIVERY TIMES
All shipments originate from warehouses within Canada. We typically package and ship your order within 1 business day. Generally, once your order has been shipped, expect to receive your standard shipping order as follows:
Canada
Within Ontario – 2 to 3 business days* after order has been shipped
Outside Ontario – 3 to 7 business days* after order has been shipped
United States
Expect to receive your order 6 to 12 business days* after order has been shipped. Please note that U.S. Customs officials may delay parcels at the border.
If you need to receive your order faster, we also offer Express Shipping options.
*Please note that speed of delivery are as advertised by Canada Post. Unfortunately, we cannot guarantee that your order will arrive within these times.
DELIVERY METHOD AND TRACKING
All orders are shipped through Canada Post and will be assigned a unique tracking number. Customers can track the progress of their shipments through Canada Post's website (www.CanadaPost.ca)
NOTE TO U.S. CUSTOMERS
All pricing on our website is in Canadian (CAD) dollars. When you make a purchase, your credit card company or Paypal will automatically charge you in U.S. dollars (USD) based on their existing exchange rates. Generally, USD $1 = CAD $1.20. So USD $100 would purchase approximately CAD $120 worth of product from our store. Currency exchange sites such as www.XE.com can provide you with a good approximation of constantly changing currency rates.
All shipments originate from warehouses within Canada. Generally, purchases less than USD $200 are not charged import duties or brokerage fees when crossing into the United States. However, we cannot guarantee this. Please be aware that U.S. customers are responsible for any additional import duties, taxes or fees charged by U.S. Customs. For any food-related shipments to the U.S., Vanilla Food Company complies with F.D.A. Prior Notice regulations to expedite shipments across the border.
For more information on shipping, please visit our Help Section.
|
